• Room rates are based on double occupancy. Applicable taxes are 14.45%. Taxes & gratuities are not included in guest room rates.
• For each additional person, there is a $70 per night room charge for the Lewis Bay guest room.  This is the only guest room in the Inn that can accommodate more than 2 persons.
• Due to the historic nature of the inn, we cannot accommodate children under the age of thirteen (13yo), including infants.  Please do not attempt to circumvent this policy by posting a child under 13yo as an adult and checking in on your arrival day.  Proof of age is required if their age is questionable.  Please do note that your reservation will be canceled and monies will be forfeited if found to be in violation.  We thank you for your understanding given the other guests staying at the Inn.
• At least 1 person staying at the Inn must be 21 years of age or older.
• A 50% deposit is required for reservations received more than 3 weeks prior to arrival date. Full payment is required for reservations made within 3 weeks of arrival date. Payment can be made via Visa, MasterCard, American Express or Discover.  No cash or checks accepted.
• Due to recent fraud, a valid photo ID & the credit card of the person whose name appears on the reservation is required for all first time guests at check-in.  Please call the Inn ahead of time to provide this information if checking in late OR if the reservation is not in your name.
• Full payment for all reservations is due 3 weeks prior to arrival date. The credit card on file will be charged, if necessary, and a new confirmation / receipt will be sent to email address on file.
• Gift certificates, other than Old Manse Inn gift certificates and Select Registry Awards / Certificates, are not accepted.  Guest must present all gift certificates or rewards when reservation is originally booked.
• Room Holds: A $30 fee is charged per room to be held for an Event. Hold End Date is set and based upon actual Event Date provided. Fee is fully refunded per room that is actually reserved until End Date. Fee is not refundable during the Hold period if Room Hold is canceled for any reason.  No refund per guest room not reserved after Room Hold expires.
• Cancellations:  For reservations booked via a third party, such as one of the Expedia companies or Booking.com, please refer to your agreement with them for cancellations.  Their policy supersedes ours since your reservation was booked through them.  Please note that your cancellation must also occur through them as well.
• Cancellations:  For reservations booked directly with us via phone or via our website, full refund of deposit, minus a $50 processing fee per room, will be issued for cancellations received 21 days or more prior to arrival date.  There is no cancellation charge for cancellations occurring on the same day of the booking.  Please note that credit card charges are settled during the night, so next day cancellations will be charged the $50 processing fee.
• Cancellations:  For reservations booked directly with us via phone or via our website, any cancellation received less than 21 days prior to arrival date, a refund will only be made for that part of of your reservation that can be re-booked. Processing fee ($50) still applies.
• Reservations may be postponed to a different date 21 days or more prior to your arrival date without cancellation penalty.  There are no postponements allowed within 21 days of arrival date.
• We realize that some cancellations are often beyond your personal control. For this reason, we highly recommend purchasing travel insurance for peace of mind. We will be happy to supply your travel insurance company with any needed documentation regarding our policy and your reservation. For insurance information, please visit www.insuremytrip.com.
• Some of our guest rooms are handicap accessible but accessibility may also depend on the particular person’s specific needs.  When making reservations, please be specific about the nature of requirements for parking, guest rooms, bathrooms, breakfast, etc.  We will endeavor to provide for the needs to the best of our ability but realize our Inn and guest rooms, in a historic building, may not suit everyone’s needs.
• We have new room names! Named after the lighthouses on Cape Cod, new nautical key chains have been specially made. Lost or not-returned keys are charged $25.
• We love pets, but not in our guest rooms so that every guest’s needs (allergies, noise, etc.) are maintained. We will be happy to recommend a nearby boarding kennel.
• Specific check-in time is arranged with your Innkeeper when the reservation is booked.  The earliest check-in time to arrange is 3:00 pm.  The latest check-in time to arrange is 7:00 pm.
• Late check-ins (after 7:00P) can be arranged, with prior notification & agreement with your Innkeeper, as alternate arrangements will need to be made.
• Check-out time is by 11:00A. Late check-outs, if possible, must be arranged with your Innkeeper prior to the departing day.  Departing guests are welcome to linger in our common rooms and on our grounds if needed.
• We are a 100% smoke, vape, and flame-free property. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked or vaped in their guest room. Smoking is permitted outside at least 25 feet from the nearest building.
• While accidents do happen, guests will be financially responsible for damages incurred due to gross negligence.