Privacy

Website Policies

What information we collect online

In several areas of our site, we ask you to provide information by filling out and submitting online forms. These areas include:

  • Subscribe for Updates form
  • Contact form

In these areas we may ask for your name, address, email address, credit card and other information needed to complete your order or fulfill your request.

In order to make improvements to our site, we may use this information to help show us how customers use the site.

What information we do not collect

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us. Additionally, our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.

How we use the information we collect

We have a strong tradition of providing excellent customer service. Our goal is to bring this tradition to the online environment by providing a listing of our products and services.

The information we gather when you visit our site may be used in aggregate to improve the products and services we offer you. In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don’t. This is a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.

Please note that we do not sell or share email addresses with other companies.

What information we do not share with others

Old Manse Inn, Brewster MA does not share, sell or trade email addresses, information collected as part of a survey or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server.

Controlling Your Information

If you are an EU resident, you have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).

Requesting: You may request a copy of any data we hold about you. Upon request, we will provide a relevant digital file containing the personal data we hold on record about you.

Correcting: The accuracy of your information is important to us. If you change email address, or if any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.

Deleting: You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.

Use of Cookies

Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website. Our website uses the following cookies:

  • Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible. Please note that your IP Address is anonymized prior to being sent to Google Analytics.
  • YouTube: Any videos embedded on our website rely on third party cookies from YouTube to function. As these cookies are set by YouTube, we have no direct control over their usage.
  • Facebook: Our site may use Facebook Like buttons, embedded Facebook feeds, or other embedded Facebook features that rely on third party cookies from Facebook to function. As these cookies are set by Facebook, we have no direct control over their usage.

By using and browsing our website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.

Booking Engine Policies

Our Mission

At Old Manse Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Old Manse Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Old Manse Inn does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.

Security

At Old Manse Inn, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications

Old Manse Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Reservations
Do NOT follow this link or you will be banned from the site!

Old Manse Inn COVID-19 Update

Updated May 20, 2020

Dear Old Manse Inn Family,

Charlie and I hope that this note finds you all doing well and staying safe. We miss you and we are certainly looking forward to our re-opening here soon and being able to see and host you all once again!!  We subscribe to the idea that we can achieve our best selves here at the Inn by working towards the common good.  This includes the safety and well-being of our guests - and our great staff!

At the direction of the state of Massachusetts, we are planning to re-open on Monday, June 8th!  If this date changes for any reason, please check back here for an update.  There are also state & local coalitions working together to detail out any restrictions and/or guidelines that will determine how we re-open so that your stay is safe and comfortable.  We will be communicating those guidelines to all guests as their arrival dates approach.  We are surely hoping that we can still provide all of the amenities that you are used to enjoying here at the Inn as well.  We just may need to provide them to you somewhat differently.  We feel that the precautions are the socially-responsible choice and one that will support a more favorable long-term outcome for the communities and guests that support us.

If you have any questions, please reach out directly to the Inn via email (innkeeper@oldmanseinn.com or phone 508-896-3149). We will be monitoring the evolving situation constantly as the re-opening date approached with the hope that we will be able to open our doors so that we can welcome you all back for a great stay!  In the meantime, we are taking reservations for stays after June 8th and the upcoming Summer & Fall seasons.

Please stay safe and be ready to come see us here on the Cape as soon as things in the world return to normal.

For your recovery and ours, please come visit us this Summer and beyond!